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Hello all, new to the forum and a first time RV owner. We have endured a long and arduous journey. There authorized service center is telling me not to get roof patch but replaced. When searching for a service center make sure to use the filter option. See dealer for details. 15 amp. This is Thors final offer as it has been stated multiple times. Probably have to pull radio out to find inline fuse. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. I think at one point we were just trying to stump him and we couldnt, (Is there anything else we should consider when evaluating the best value for your RV?). We agree that ************************* acceptance of $1,000.00 was to cover the labor charges we submitted from an independent flooring contractor. Your actual payments may vary. ****************** HAS DONE EVERYTHING IN HIS POWER TO GET ANSWERS AND DONE EXACTLY WHAT **** AT **** HAS ADVISED HIM TO DO AND NOW FINGER POINTING AGAIN! Class Cs with the beloved luxuries of Mercedes-Benz. Note that complaint text that is displayed might not represent all complaints filed with BBB. All payments are with approved credit through dealer lending source. We believe that **** reps know full well that their "goodwill offer" can in no way cover the labor costs to fix the issues with our coach. Listed 15 hours ago in Camp Verde, AZ. 1. Do you need a one-stop shop for all things RV-related? It is my hope that after ******* has more documentation available to him, he can make a more reasonable offer in getting these issues resolved once and for all. Meet the redesigned A.C.E. We want the work to be done correctly. You probably have to pull the radio out to find it. Apparently, they couldn't come to an agreement with ****. 2003 Thor Motor Coach jazz. Searched for help on the forum and replaced fuse in the rear radio and its working but not getting power to the dash radio any ideas? We have documented the roof concerns in case it does happen to be a concern. No portion of these videos, documents, or webpage may be directly or indirectly: copied, published, reproduced, modified, performed, displayed, sold, transmitted, broadcasted, or rewritten for broadcast, publication or redistributed in any medium. Know someone who might be interested in this RV? Above Cab 40" Swivel LED TV, Optional Bedroom 32" LED TV, Optional Exterior 32" LED TV, Ford E-Series or Chevrolet C4500 Dually Chassis (22B, 22E, 23U, 24F & 26B), Ford E-Series Chassis (28Z, 29G, 30D, 31E, 31L & 31W), Slick Fiberglass Exterior with Standard Graphics Package, MEGA-Storage Compartment (22B, 22E, 23U, 28Z, 29G & 30D), Power Patio Awning with Integrated LED Lighting, Framed Windows (22B, 22E, 23U, 24F, 26B, 28Z, 29G & 30D), 8,000-lb. I bought a brand new Thor Hurricane 35M. ****************** ************ TO REACH OUT TO THOR FOR RESOLUTIONS IS THROUGH A COMPLAINT ON A BBB WEBSITE BECAUSE HIS PHONE NUMBER IS BEING TRACKED AND CAN ONLY GO TO **** AT THOR, REFUSING TO ALLOW ****************** TO TALK TO ANYONE ELSE AND NOW ****'S ACTION MAY BE INCORRECT! She agreed to wait till it is safe to drive the coach to get the estimates. To Whom it may ******************************* face="Verdana">On December ***************************** from Thor Motor Coach reached out to me by phone. I WILL BE SENDING MULTIPLE EMAILS TO ********************************* WITH ATTACHMENTS CONFIRMING EVERYTHING THAT WE HAVE DONE ON OUR PAR AND OUR CONTINUED EFFORTS ACTING IN GOOD FAITH. WHO IS RIGHT? Mechanic's Assistant: Are you fixing your Chassis yourself? We strive to ensure all pricing and information contained in this website is accurate. Need advise, had a shop replace house battery and repair inverter. We are sorry to hear of your concerns with your 2019 *******. Satellite. It was more than we were planning, We were looking into a travel trailer (RV) that is and Christopher was wonderful, He took us around and show us some of the most beautiful RVs Ive ever seen. Your Thor rep will be reaching out to you to gather more information on the concern. 2017 Thor Challenger XE Rear and side cameras and radio not working. We are also providing the **** commercial vehicle center web address. *All RV prices exclude tax, title, registration and fees, including documentary service fees. or call the glass man in town? If you are still unsure on how to properly operate any appliance or feature addressed by the video recording or documentation, please consult with your local selling dealership or contact Thor Motor Coach, Inc. directly.All content on this webpage is published by Thor Motor Coach, Inc., including but not limited to, all text, documents, photographs, graphics, audio and video is copyrighted by Thor Motor Coach, Inc. All Rights Reserved. A handy closet can be found just outside the bathroom door for clothing storage and more.This unit is also available with a Chevy 4500 chassis. Thor motorcoach was going to contact ******* to get pictures and, a quote for the repairs and then they were going to call us back so we. They said they would me someone to service the vehicle. Plus tax, title and license. **** **************** DID NOT CARE THAT I WOULD HAVE TO MAKE ARRANGEMENTS TO GO ************************************************************************************* REPAIR RV VEHICLES (24 FT CLASS C). VIN #*****************. A little over my knowledge will see if I can get it to a different repair shop, Visit Copano Bay RV Resort On The Texas Gulf Coast. Junior Member. $5,000. On 12-11-20 we took the coach to different dealerships, finally ending up at ****************************. TV in the bedroom and living room and in one it has space provided in the dining/Kitchen area for another TV. The only two fuse I found for radio was one in the Ford block marked radio, which was good. It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. The emails I will be sending to Tristen are just a fraction of the emails that I have, as proof of all efforts on our part, far too many to contain in this response. 3. Speakers. This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. I have a decent amount of mechanical and electronic knowledge and don't mind tearing into something to fix it correctly. Non-smoking and pet-free. I am rejecting this response because:Truth in the matter is its not my dealership its yours, the represent your brand and how there is policies and procedures in place to properly represent a warranty claim on a vital item such as the roof is beyond me. She is also equipped with . Advertised monthly payment is based on 20% cash down, plus tax, title, registration and fees, at 7.99% APR for 96 months on finance amounts under $10K, at 7.99% APR for 144 months on finance amounts from $10K to $25K, at 7.99% APR for 180 months on finance amounts from $25K to $50K, and at 7.99% APR for 240 months on amounts over $50K. 2022 Thor Hurricane 35M. We were told at the time of the purchase that the dealer noticed items that had to be covered underneath the warranty that required replacement. It is winterized and sitting in my driveway for the winter. Posted January 8, 2016. My front radio has two fuses. After getting back both radios not working. from Thor Motor Coach. "Out of warranty" is a slap in the face being that the issue was reported months into ownership and shows me ****'s warranty policies and procedures are clear as mud as well as down right deceitful to their customers. The video is for demonstrative purposes only and is intended to be used in conjunction with reading the written Owner's Manual. The elements cause the roof to expand and retract. The swivel captain's seats can become a part of the living area once you're parked, and your guests can sit at the 76" Dream Dinette with footrests. Class Cs with the beloved luxuries of Mercedes-Benz. Well guide you through the process. What's The Best Cordless Vacuum For RVers? Thanks for the replies. Their customer service rep has ghosted me asks when dealer called they were very rude to someone that purchased a $190k unit from them. **** advised that I could not talk to a supervisor, there was nothing I needed to talk to a supervisor about and he was dealing with giving me the best Thor customer service. The solenoid is subject to failure and if it does, the switch will do nothing. The repairman found that the slide on the motorhome was installed incorrectly its off 1/2 in. Thor Motor Coach Fuses and Breakers Reset and Replacement - YouTube 0:00 / 4:41 Intro Thor Motor Coach Fuses and Breakers Reset and Replacement Thor Motor Coach 51.3K. Check whether the batteries are charged enough. _____ Lt Keefer 2018 Hurricane 29M CHF, Saf-T-Plus, SumoSprings . . Built-In Skylight. Doesn't look like I am getting power to the radio since battery replaced. can provide videos and pictures. Fortunately - thru experimenting and luck - I found the unlabelled button that turns it off -- it was bugging me. Contact Sales. All of this back and forth is not fair to us, the consumer. Description. At that time, it started making a screeching sound like a prop from an airplane rubbing against a wooden wall. Model: Hurricane 29M. Posts: 7. . Tristen should have the additional documentation in his inbox this evening 12-11-2022. * This post was edited 03/23/19 02:00pm by bobndot * With all the family-friendly and pet-friendly features, you'll love traveling in . Most of the issues listed on pdf ************************************************************** 2021. We are so very happy with the coach we purchased! Subscribe for the latest news on our motorhomes, the RV lifestyle and more. We have sent the invoice for labor charges to ****. I lived on a boat many years ago so I understand the perils of 12v living in a movable environment (it seems harsher though). BBB Business Profiles may not be reproduced for sales or promotional purposes. Mr. and ***************, the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. Most troubling of all this is how much the ******* family enjoyed the first trip, the layout and performance of the motor vehicle. One of Thor Motor Coach's **************** Representatives reached out to ****************** on Friday afternoon. Both radios are powered from a 15 amp fuse located in the power center under the bed. is not responsible for any misprints, typos, or errors found in our website pages. ********************************* became Retail Warranty Supervisor in April of 2022. Everything with the purchase of this motor home was professionally handled by a group of really nice guys.